INSIGHT Health Staff Skills and Mindset

INSIGHT Health Staff
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INSIGHT Health Staff Skills and Mindset


INSIGHT Health Staff is a two-part assessment calibrated to measure the reasoning skills and motivation of clinical support staff.

Dedicated and highly competent health care staff are essential members of high performing clinical teams. Poorly reasoned decisions result in errors and poor patient outcomes.  Health staff members must have the skills and the motivation to solve problems, perform key clinical function and follow protocols and procedures.

Strong problem-solving skills and strong work ethic characterize effective staff.  INSIGHT Health Staff Skills measures core critical thinking skills.  INSIGHT Health Staff Mindset measures the attributes that dispose staff to actually apply those skills. Together this pair of assessments report objective data about whether applicants and current employees are willing and able to deliver quality care across clinical specialties.

Skills Assessed by INSIGHT Health Staff

INSIGHT Health Staff provides an assessment of overall strength of thinking skills and identifies areas for future development.   Metrics reported include:

  • Overall Problem Solving Skill
  • Situation Comprehension
  • Anticipating Outcomes
  • Evaluating Choices
  • Numeric Literacy.

Mindset Attributes Assessed by INSIGHT Health Staff

INSIGHT Health Staff measures the job-related motivation needed for thoughtful problem solving. Nine metrics are reported:

  • Honesty
  • Dependability
  • Professionalism
  • Organization
  • Foresight
  • Desire to Learn
  • Desire to Think
  • Workplace Safety
  • Workplace Tolerance.

Data Reported

Patient satisfaction and workplace safety are priorities in health care services industry. Improvement depends on hiring, training and developing employees at every level who can make timely, evidenced-based, high stakes, situation-specific decisions.

Our assessments are powerful tools for assessing job candidates and for talent identification. Assessment data is also used to evaluate training programs to improve clinical reasoning and leadership skills. INSIGHT Health Professional report package provides numerical and categorical scores for each of the key aspects of decision-making. Printable individual reports document specific strengths and areas for growth.

Group reports display aggregated statistics and bar-charts for each INSIGHT metric.  Printable individual reports document specific strengths and areas for growth. Insight Assessment specializes in multi-year data collection and analysis.

User Manuals provide comprehensive information how to optimally interpret INSIGHT results reports.

Data Validation

Our assessments are built on the growing science of the measurement of human decision-making.  Each instrument has been psychometrically evaluated in collaboration with researchers, educators, trainers and working professionals, to assure cultural and language competence in the intended test taker group.

Test Administration

Secure, encrypted online testing is available 24x7x365 with our multilingual delivery options.   Our online system provides the option of taking our assessments on virtually any device.

Insight Assessment manages logins/passwords, assignments; all you need to do is tell us when and how many individuals you will be testing or training. Tech support is available 24/7.

The online test-taker interface is easy to use, data encrypted and flexible. Tests can be assigned to be taken within any window of time which meets the client’s needs. Each test is scored as soon as the test taker submits responses to the items on the test.

Contact Us

Critical thinking is a core competency in health science programs throughout the world.  Contact us to integrate validated INSIGHT Health Staff report data into your initiatives to increase efficiency and promote high quality health care provision in your facility.

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