INSIGHT Business Staff Skills and Mindset

INSIGHT Business Staff
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INSIGHT Business Staff Skills and Mindset


INSIGHT Business Staff Skills and Mindset is designed to measure the job-related judgment skills of permanent, experienced and trusted staff.

It costs businesses money when problems are solved based on poor reasoning skills; it also costs businesses money when staff choose not to apply their reasoning skills to problem-solving. If your staff includes individuals and teams who have strong reasoning skills and a strong work ethic, operations run more efficiently—and productively.

An effective staff member is characterized by strong thinking skills and strong personal attributes. The two-part INSIGHT Business Staff tool has been rigorously calibrated to objectively assess business staff problem solving skills and staff mindset attributes.

Problem Solving Skills Assessed

INSIGHT Business Staff presents everyday scenarios which require staff to understand business situations, keep details in proportion and focus on elements of the work that matter. Problems require anticipating the needs of clients, interpreting understanding numerical information and contributing to team problem solving.  Core reasoning skills evaluated include:

  • Situation Comprehension
  • Evaluating Choices
  • Anticipating Outcomes
  • Numeric Literacy
  • OVERALL Workplace Problem Solving Skills:

Work Ethic Mindset Attributes Assessed

There are common traits which characterize effective staff members, regardless of industry sector.  Employees with outstanding work ethic display the following characteristics measured by INSIGHT Business Staff:

  • Honesty
  • Dependability
  • Professionalism
  • Job Commitment
  • Desire to Work
  • Desire to Learn
  • Desire to Think
  • Workplace Safety
  • Workplace Tolerance
  • Workplace Flexibility

Data Reported

INSIGHT Business Staff reports analyze the integration of thinking and reasoning skills needed to address workplace situations requiring practical problem solving.

INSIGHT Business Staff provides comprehensive metrics on the strengths and weaknesses of 15 key aspects of problem-solving.   Numerical scores and recommended performance assessments reflect the extent to which the person being assessed manifested a given skill or attribute. Printable individual reports document specific strengths and areas for growth.

Group reports display aggregated statistics and bar-charts for each INSIGHT metric.  These reports have many uses including guiding employee development initiatives over time, comparing different groups engaged in similar tasks at a given organizational level, or aiding in the establishment of threshold skill levels to qualify candidates for interviews.

User Manuals provide comprehensive information how to optimally interpret INSIGHT results reports.

Validity and Reliability

Our assessments are built on the growing science of the measurement of human decision-making.  Each instrument has been psychometrically evaluated in collaboration with researchers, educators, trainers and working professionals, to assure cultural and language competence in the intended test taker group.

Test Administration

Secure, encrypted online testing is available 24x7x365 with our multilingual delivery options.   Our online system provides the option of taking our assessments on virtually any device.

Insight Assessment manages logins/passwords, assignments; all you need to do is tell us when and how many individuals you will be testing or training. Tech support is available 24/7.

The online test-taker interface is easy to use, data encrypted and flexible. Tests can be assigned to be taken within any window of time which meets the client’s needs. Each test is scored as soon as the test taker submits responses to the items on the test.

Contact Us

Contact us today to discuss how INSIGHT Business staff will help you identify the discover the strong thinkers who have the work ethic and skills needed for to consistently deliver customer satisfaction and project success.

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© 2021 Insight Assessment a division of California Academic Press

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