Every aspect of business deals with customers. Whether your group’s customers are an internal team or the end customer, the attitudes of every employee affect sales success. There is no question in today’s economy that this level of quality is stressful. So every group needs to demonstrate tolerance and cooperation to enable sales and heighten customer satisfaction.
You need to be certain your staff, collectively and individually, is measurably tolerant in order to work through your customers’ problems. With today’s constraints it can be difficult to assess tolerance without crossing lines, but true employee assessment doesn’t have to be hard. Results for Tolerance and 14 other key thinking skills and attributes are presented on Insight Assessment’s comprehensive reports. For example:
Insight Assessment measures tolerance because effective employees demonstrate open-mindedness as well as respect for diversity, different perspectives, opinions and suggestions. Tolerance is valuable in all settings, but most important when functions require interaction with clients, customers, suppliers, colleagues or coworkers from broadly diverse demographic backgrounds.
You need objective actionable data delivered in a cost-effective way. Take the stress out of employee assessment with INSIGHT effortless integration into your current human resource processes, easy online administration and results in your inbox within minutes. INSIGHT Business Professional individual reports provide metrics on the test-taker’s strengths and weaknesses in essential cognitive skills and mindset attributes required for high stakes decision making and problem solving.
Contact us to get validated data for your assessment needs from prescreening candidates to leadership development and program evaluation.