What Our Clients Say About Our Services

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Comments and Quotes from Insight Assessment clients:



“Thank you, Insight Assessment. We really appreciate the support over the past two years.  The information we have gleaned from this project has really helped our organization.”

Defense Contract Audit Agency (DCAA)

We are pleased with the Business Critical Thinking Skills Test (BCTST). So far, it is the best tool on the market that measures critical thinking for the business professional. The feedback is an important part of discussion among students. In addition to student feedback, the data is best utilized through our assessment analysis and application for program improvements.

Again, I thank you for your assistance!

Cynthia G. Wilson, EMBA

Executive Director Management Studies

School of Business & Leadership; Malone University

“Thank you so very very much. All files arrived in great shape and I can open them without any problems. I really appreciate this. I just have to say – we have used the California tools here since 1992 and have always hand scored them. I am so glad we have now switched. Whether I have ordered tools, or had questions, or called about CapScore, you have ALWAYS [Sic] been available and had answers for me. I am very impressed with the service your company provides. I am a very satisfied customer.”


Undergraduate Program Director
School of Nursing, Mankato State University

My colleagues and I strongly believe that critical thinking is the key to academic excellence, personal productivity, and engaged world citizenship. In a rapidly changing world and a never-ending deluge of new information, students need a cornerstone they can use to build a solid foundation for success. That cornerstone is critical thinking. Teaching students how to think critically can be done, when the right questions are asked and the right methods are used in an intellectually challenging, relevant, and engaging environment.

Our research has investigated teaching methods that produce measurable, verifiable gains in critical thinking for all students. Using the California Critical Thinking Skills Test (CCTST) in pre- and posttest assessment across a wide variety of university-level science and math majors and nonmajors courses at several institutions, we have shown that collaborative writing (Quitadamo, I. J. & Kurtz, M. J., 2007), Peer-Led Team Learning (Quitadamo, I. J., Brahler, C. J., & Crouch, G. J., 2009), and Community-Based Inquiry (Quitadamo, I. J., Faiola, C. L., Johnson, J. E., & Kurtz, M. J., 2008) all produce significant gains in critical thinking. In contrast, traditionally taught courses do not appear to produce any critical thinking gains. Aside from these methods, prior critical thinking skill and instructor play significant roles in critical thinking gains. These results and the large body of work in critical thinking (Facione, P., 2011) show that college students are capable, and that better educational outcomes are possible.

Associate Professor of Biology and Science Education
Central Washington University

[Insight Assessment’s client support for online clients is] Tremendously helpful! You are providing really great customer service!

Ruth-Ann Clurman

Ruth-Ann Clurman
Learning Leader
AHIS, System Office
Ascension Health

“Thanks,… I appreciate your help with info on the CCTST. By the way, we are very pleased with all the service and support we’re receiving from Insight. It is a very pleasant improvement over our experience with some other test vendors.”

Associate Vice President for Academic Affairs
Executive Director, Office of Planning and Analysis
East Tennessee State University

“This afternoon, I got the shipment of the testing instruments. And quite happily, in the package, I found the book by Peter A. Facione and Noreen C. Facione. Thank you so much for what you’ve been doing for me. Honestly speaking, your kind support is one important reason why I am determined to go on with my research on critical thinking for the rest of my life. I am very glad to recommend your services to the other users all over the world and sincerely hope more scholars or researchers could work together to improve common people’s critical thinking. Thanks again for the significant work you have been doing….It’s good to know you and your colleagues. What impresses me most is your devotion to the job and your kindness to your customers.”

China University of Geosciences

“The California Academic Press is right up to date and very efficient. I highly recommend them.”

Psychometric Service Office
Wayne State University

“The CCTST is preferable to other critical thinking tests available because of the parallel test forms which are particularly suitable for pre- and post-testing.”

Dean for Academic Services
Rose-Hulman Institute of Technology

My work is still very much focused on Critical Thinking. I believe more than ever of its importance not only in academia but in our everyday lives.

A colleague of mine in Dental Hygiene and current doctoral candidate at the Faculty of Nursing, University of Alberta (Sandy Cobban) has done research re research utilization practices and critical thinking dispositions of Canadian dental hygienists. As part of the study we used the CCTDI. The studies have been completed and the work published and in review. The citations are as follows: Cobban, S., & Profetto-McGrath, J. (In Review, June 2010). Dental Hygienists’ Research Utilization: Influence of Context and Attitudes. International Journal of Dental Hygiene. Cobban, S., & Profetto-McGrath, J. (2008). A Pilot study of research utilization practices and critical thinking dispositions of Alberta dental hygienists. International Journal of Dental Hygiene, 6(3), 229-237.

One of my doctoral students, Christy Raymond-Seniuk, is focusing her research on the critical thinking of nurse educators to build on her Master’s work which was published in 2005. She used the tools as well. The citation of that publication is as follows: Raymond, C., & Profetto-McGrath, J. (2005). Nurse educators’ critical thinking: Reflection and Measurement. Nursing Education in Practice, 5, 209-217. We have also written a chapter for an edited book: Raymond-Seniuk, C., & Profetto-McGrath, J. (In Review). Ways of Thinking: Critical Thinking in Nursing. In D. Gregory, C. Raymond-Seniuk, and Linda Patrick (Eds). Canadian Fundamentals of Nursing.”

Professor & Vice Dean
PI-Building Provider Capacity Research Program
Associate Faculty – KUSP
Faculty of Nursing University of Alberta
Edmonton, Alberta, Canada

Dr. Carter-Wells has long been a proponent of the importance of training critical thinking skills when teaching reading. Her research publications address various areas of post-secondary teaching, learning, and assessment with special emphasis on adult developmental psychology, critical reading and critical thinking, assessment and evaluation research, disciplinary differences in reading and learning, and communication skills and technology needs of the university environment.

Thank you for your quick response.  Your service is always outstanding!  You have provided above and beyond in support of my use of your tests and service.  Please know if I can provide testimony or recommendations publically or in any other form I am just happy to do so.

Kathy Slemp, SPHR

Thank you so much for providing such a wonderful experience for our campus community. I have had several people stop me in the halls to state their appreciation of your workshops.

Director of Assessment 
University of Detroit Mercy

They [US Special Operations senior enlisted personnel] really did enjoy your class. They mentioned you again last night during dinner. Take a look [at this set of comments – complete and unedited], Not sure if you know this but you have spawned a renaissance in the minds of our senior enlisted leaders. Thanks so much for coming down and I can’t wait to do this again. Our students were truly inspire and I will send you a few copies of their papers they are writing on the subject.

Illustration of American flag

Deputy Commandant
Joint Special Operations Forces Senior Enlisted Academy (JSOFSEA)

Dear Drs. Noreen and Peter Facione,
Both of you played a major role in preparing our research department faculty for the upcoming academic year. Critical thinking is an important aspect in developing our curriculum; the bedrock for building the intellectual capital of our mid-level officers. Air command and Staff College prides itself in producing warrior-scholars who can think “outside the box and analyze strategic or operational situations.
Your in-depth knowledge, superb presentation skills, and overall professionalism reflect positively on Insight Assessment and significantly contributed to the ACSC mission.

Illustration of American flag

United States Air Force

Dear Noreen and Peter Facione,
Your keynote for the 333 attendees at the Master’s Conference in Albuquerque offered excellent insights and was highly evaluated. On a five-point scale, your own scores averaged 4.73 for content and 4.72 for delivery, making you one of the most highly evaluated speakers at the conference. Quite a number of participants wrote positive comments about the meeting as a whole, and eighteen indicated that your session was the single best aspect of the entire conference. Comments from participants about your session included: “great application of theory to practice,” “nice balance of information/delivery,” “a superb job of using 21st century teaching strategies — it was the single most helpful part of the conference,” and “phenomenal.”

Chair of the Master’s Education Conference Subcommittee
American Association of Colleges of Nursing

Dear Peter,

Thank you so much for coming to the TCCTA [Texas Community College Teachers Association]. Your presentation was enthralling!

Texas Community College Teachers Association

“It was great having you! There was wonderful engagement and excellent feedback from your session…, and I believe you set a tone which makes all of this [accreditation / assessment] something that faculty see as positive, stimulating, and necessary for our students.”

Provost and VPAA
Middlesex Community College

“From the buzz around here, it seems that the critical thinking workshops were an impetus to discussion; the feedback is overwhelming enthusiastic. Thank you for providing such a fruitful forum for learning.”

Assistant Professor
University of Nebraska, Lincoln

“We thoroughly enjoyed the critical thinking workshop that you put on for us. Your manner of presentation made it fun. We liked how you modeled different teaching methods that encourage critical thinking. Actually, you made teaching for critical thinking look like it might be within the reach of ordinary mortals. Thank you for your contribution to our faculty development efforts.”

Dean of the School of Nursing
Loma Linda University

“On behalf of the West Texas A&M University Division of Nursing Faculty, I would like to sincerely thank you for the excellent presentation on critical thinking. Not only was your knowledge extensive on the subject but you enhanced it by sharing your caring and humanistic attitude.”

Chair Faculty Development
West Texas A&M

“The response to your visit at UDM among our faculty has been very enthusiastic and we look forward to being able to build on the discussions we had when you were here. As we develop our approach to critical thinking and its assessment, please do not be surprised if we invite you back.”

Dean of Arts and Sciences
University of Detroit Mercy

“The comments from the faculty were very favorable and several stated that more time is needed to further develop the ideas generated. I hope that in the future you will be able to return and discuss more of your energizing ideas…”

Associate Dean for Undergraduate Nursing
University of Texas Health Sciences Center at San Antonio

“Thanks again for helping Student Development with its work on outcomes…The response has been very positive. I think you helped us get over the hump.”

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