We are committed to excellent customer service
Email: The use of our Client Contact Us form found on every page on our website will direct your inquiry to one of our client representatives. Our service goal is to provide a quality response within two business days.
Phone: Call our general phone number (650) 697-5628 for more immediate solutions. This number is always staffed (24/7/365). During our regular business hours your call will be immediately transferred to an expert client representative to discuss your testing needs. During non-business hours, an Insight Assessment representative will respond to any customer emergency, and will take a message about your inquiry for a priority follow-up when the office next re-opens.
Insight Assessment office hours: Monday through Friday 8:00 am to 5:00 pm Pacific Standard Time.
To expedite processing of a quote requests, use the Price Quote Request Form option in Next Steps menu on our website. Orders and inquiries can also be Faxed to our office at (650) 692-0141; please use the PDF Price Quote Request Form.
Emails sent to firstname.lastname@example.org will be responded to in the order received.