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The Business
Critical Thinking Skills Test


Authors: Peter A. Facione, Ph.D.
Stephen W. Blohm, MA MS
Noreen C. Facione, Ph.D.
© 2007



An objective measure of critical thinking
skills applied to
business professional and
workplace reasoning contexts



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Price information - BCTST



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The BCTST is an objective measure of the application of higher order reasoning skills to critical thinking problems set in business contexts. The skills required for success on the BCTST are analysis, inference, evaluation, induction, and deduction.

Each BCTST test item invites the test-taker to make a reasoned judgment, that is to apply the above mentioned critical thinking and reasoning skills to a business related problem, and thereby to select the best response from among those choices provided.

Score Reporting: The BCTST can be used by educational and business organizations as a measure of higher level reasoning and critical thinking skills. There are 35 items on the BCTST. The client receives scoring information reported as an Total score and sub-scores for the five skills for each test-taker. Percentile norms for a given group of test-takers are also reported to the client. The client determines whether or not the individual test-takers in the client's group will receive information about their individual test results. If this option is selected, the individual test-takers in the client's group receive their individual total and sub-scale scores along with a description of each of those skills. Click here to view.

Business Functions: The specific business functions (e.g. management, finance, information technology, customer services, sales, etc.) for which strengths in the skills of analysis, inference, evaluation, inductive reasoning and deductive reasoning would be relevant are to be determined by the specific business client. They may include duties which would require the employee to make well-reasoned judgments based on the analysis of business information and relevant business context variables, draw well reasoned inferences with regard to the logical or inferentially predictable consequences of such data and variables, or evaluate the logical strength of the arguments and reasons presented by others or the logical strength of the objections to arguments others might voice.

Validity: The BCTST is based on the concept of critical thinking articulated by business leaders, policy-makers, employers, and academics in a study conducted at Penn State University, sponsored by US Department of Education. This concept was first presented in the Expert Consensus Statement on College Level Critical Thinking (1990) known as The Delphi Report.

Scores Reported: The BCTST Total Score describes overall skill in critical thinking, that is in making reflective, reasoned judgments about what to believe or what to do. Sub-scales describe essential specific critical thinking skills.

Total: Overall critical thinking skill and norm-group percentile.
Sub-scale scores by the classical categories of Inductive Reasoning and Deductive Reasoning
Sub-scale scores by the contemporary categories of Analysis, Inference, and Evaluation
Click here for a description of BCTST scales scores and the ranges indicating strong or weak performance.

Testing Modalities: Secure on-line e-testing and traditional paper-and-pencil testing

Purposes: The BCTST is designed for learning outcomes assessment, professional development, training, program evaluation, accreditation preparation, research, and as an element in application, admissions, and personnel evaluation processes.

Test Format: The BCTST is designed as a 35-item multiple choice format test. Items present necessary informational content in text-based and diagrammatic formats. Questions invite test takers to draw inferences, to make interpretations, to analyze information, to evaluate claims and reasons, and to judge the quality of arguments.

Time: If timed, 50 minutes. Or, at the option of the client, the BCTST may be given untimed.

Content Knowledge:Test items are set in business professional and workplace contexts. Items supply the business problem context and data to which the test-taker applies his or her critical thinking skills. Success on this testing tool depends on the test-taker's reasoning skills and the person's capacity to apply them correctly o that problem content in order to form a reasoned judgment leading to the selection of the best answer from among those provided. This test is not designed as a measure of memorized information.

Reliability: The BCTST was developed based on eight years of research, field testing of questions, and examination of contextual elements in business settings and business professional preparation programs. Consistent with Insight Assessments other nationally and internationally used reasoning and critical thinking assessment tools, the BCTST is a reliable measure of these skills in the target population of practicing professionals and professional preparation students age 18 and older.

For Use by: Businesses and business professional preparation programs at the post-secondary through graduate level.


Development: Development of the BCTST began in 1998, and continued for eight years with the cooperation of working professionals, business school colleagues, and employers and educators throughout the United States and around the world. Norms for several significant groups of test takers are now being developed and will be continuously updated as additional samples from businesses and educational institutions with comparable characteristics are gathered. Separate norms are planned for associate degree, baccalaureate degree, and MBA programs. Contact Insight Assessment to propose the development of a consortium of like featured organizations and to participate in this national and international process.

 

Scores on Business Critical Thinking Skills Test

Analysis Scale : One uses one's analytical skills when determining the precise meaning of a sentence or an array of data presented in the form of a graph or chart. Precision is the key to analysis. Analysis is critical to knowing exactly what a policy statement says, making accurate measurements, determining what assumptions a person must be making, or differentiating between what a person claims and the reasons he or she presents for making that claim. It would be unwise to build further judgments, such as inferences and evaluations, upon the results of potentially poor analyses. There are 10 items on the Analysis Scale of the BCTST. A score of 8 or higher on this scale is a strong score. A score of 3 or lower indicates weak analytical skills.

Inference Scale: One relies on inference skills whenever drawing conclusions based on reasons and evidence. Inference skills are important for both inductive and deductive reasoning. Inferences can be skillfully drawn from information, data, beliefs, opinions, facts, conjectures, principles, and assumptions. Successful business decisions rely on accurate information and strength in inference skills. However, skillful inference alone does not guarantee that the conclusion will be true. If you reason to any conclusions based on mistaken beliefs or faulty information, then you are most likely going to have reached a mistaken or faulty conclusion, even if you applied your inference skills well. For example, we know that Chicago is in Illinois. But suppose we were so confused that we thought that Illinois was in Mexico, and not in the United States. We might then infer that Chicago is in Mexico. Good use of inference skills, but based on mistaken beliefs – the result is, as you would expect, not true. There are 15 items in the Inference Score. Scores of 12 or higher indicate strong skills in inference. Scores of 5 or lower indicate weak inference skills.

Evaluation Scale: Evaluative reasoning skills are used to judge the strength of the reasons a person uses when they try to defend a claim they are making. We evaluate explanation, analyses, options, beliefs, ideas and arguments all the time. For example, suppose someone makes a claim that we should close one of our company offices, and the reason that they give is that sales in that office have dropped 10% over the past year. Before we decide to close the office, we would want to evaluate whether the change in sales was sufficient reason alone to close the office. We would want to know a lot more about the situation. The question is, how well we do it. There are 10 items on the Evaluation Scale. A score of 8 or higher indicates strong evaluative reasoning skills; a score of 3 or lower indicates weak evaluative reasoning skills.

Inductive Reasoning Scale: Inductive reasoning is drawing warranted inferences regarding what is most likely true or most likely not true, given certain information. Induction is the kind of reasoning used in deciding which of several promising options would be the most reasonable to select in a given situation. Using induction we infer that the evidence at hand means that a given conclusion is probably true. For example, if we know that the vast majority of people who smoke, as compared to those who do not smoke, suffer serious health problems, we might reasonably conclude by inductive reasoning that smoking is probably hazardous to one’s health. Induction shows that some ideas, inferences, explanations, or hypotheses are more likely to be true than others. Inferential statistics, such as t-tests, are fundamentally inductive, for they give us high levels of confidence that an observed relationship has not occurred by chance. When we base our predictions about how things will happen in the future on our past experiences we are using inductive reasoning. As long as there is even the most remote or obscure possibility that although all the reasons for a claim could be true, the claim itself might still be false, we are in the realm of inductive reasoning. Since this is a vitally important reasoning skill for persons making judgments and decisions in business or professional contexts, the BCTST includes 20 items which target inductive reasoning. A score of 16 or higher on the Induction Scale indicates strong inductive reasoning skills. A score of 6 or lower indicates weak skills in inductive reasoning.

Deductive Reasoning Scale: Deductive reasoning happens when we infer that it is impossible that the conclusion we are considering can be false, given that all the premises of our argument are true. For example, if we know for a fact that San Diego is west of Denver, and we know that Denver is west of Detroit and New York, then we can infer with deductive certainty that San Diego is west of New York even if we have never visited these cities or seen them on a map. Information systems, financial systems, and business functions which require the exact reading of numerical data generally rely to a greater or lesser extent on deduction. Algebra and geometry are exercises in deductive reasoning. Activities which require following contract provisions, protocols, rules, or laws with precision, leaving no room for independent interpretation of gray areas, call on our deductive reasoning skills. For example, suppose it is true that when a payment has not been received from any client within 30 days from the billing date of an invoice, that invoice should be treated as past due and sent to collections. And suppose that it is also true that we have not received payment from our client XYZ Company on an invoice issued more than 30 days ago. Then it follows deductively that the invoice for XYZ Company is past due and must be sent to collections. Because of the importance of deductive reasoning to business and professional judgments, there are 15 items on the BCTST which are characteristic of deductive reasoning. A score of 12 or higher on the Deduction Scale indicates strong deductive reasoning skills; a score of 5 or lower indicates weak deductive reasoning skills.

Scale Total Score: The total score on the BCTST is the number correct out of the 35 items. This score is an indication of overall strength or weakness in critical thinking skills. This score integrates induction, deduction, analysis, inference, and evaluative reasoning.

If test-takers wish to learn more about critical thinking and reasoning skills, they are invited to download free the latest update of the essay "Critical Thinking: What It Is and Why It Counts."



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