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The
Business Attitude Inventory contains 9 measures of workplace
related attitudes of important to employers:
- Dependability
- Commitment
- Personal
Integrity - Honesty
- Desire
to Work
- Willingness
to Learn
- Critical
Thinking Style
- Flexibility
- Sociability
- Tolerance
Dependability
- The Dependability Scale measures independent motivation to
complete assigned tasks and pride in the accomplishment of work
assignments. Higher scores show a strong work ethic and attention
to the demands of an assignment. Low scores indicate a lack of drive
and focus necessary to deliver on assigned tasks.
Commitment
- The Commitment Scale differentiates between someone who is
more oriented toward the company, its people and its mission, versus
someone whose goals are more self focused. Higher scores indicate
feelings of loyalty to one's workplace and its goals and ideals.
Low scores preference one's own advancement and success over those
of the company.
Personal
Integrity - Honesty - The Honesty Scale measures how a person
presents themselves relative to such things as respect for other
people's property, following rules, keeping promises, and speaking
truthfully. Higher scores indicate trustworthiness and valuation
of honesty in communication and behavior. This candidate would be
averse to misleading clients or co-workers with exaggerations and
half truths and describe themselves as trustworthy in relationship
to the goods and financial aspects of the job. Low scores are consistent
with attitudes that support cheating, deception and larceny.
Desire
to work - The Desire to Work Scale measures eagerness to work,
a sense of pride and self-worth derived from working. Higher scores
indicate someone who tends to focus their energy on their work and
to define themselves by the work they do. Low score indicate a lack
of personal investment in work roles and are indicative of a person
who will work to fulfill financial needs but focus their creative
energies and effort in things outside of work.
Willingness
to Learn - The Willingness to Learn Scale measures the appreciation
of life long learning and the need to retool in light of a changing
business environment. Higher scores indicate someone who is eager
to learn new systems and new procedures. Low scores indicate a lack
of appreciation for continued learning and employee development
efforts.
Critical
Thinking Style - The Critical Thinking Style Scale measures
a person's overall approach to reasoning and problem solving. Higher
scores indicate someone who values careful analysis when defining
problems and a thoughtful, objective and reasoned approach to decision
making. Low scores indicate distrust of reasoning, a preference
for choices made by 'gut reaction,' and an aversion to facing an
impending problem situation.
Flexibility
- The Flexibility Scale measures a person's adaptability to
changing workplace situations and demands. Higher scores on this
scale indicate someone who is resilient and welcoming toward workplace
requirements for change and for the application of new or different
skills. Low scores indicate resistance to change in policies, regulations,
or work processes which might make new demands on work role.
Sociability -The Sociability Scale is a measure of one's
approach to social interactions in the workplace. Higher scores
indicate consideration to limit socializing to that which is necessary
to get the job done, sensitivity toward harassment or the appearance
of harassment regarding other employees, and taking a professional
approach to social interactions at work. Low scores indicate a lack
of perceived boundaries in workplace relationships and the endorsement
of a less than professional communication style.
Tolerance
- The Tolerance Scale broadly surveys attitudes regarding discrimination
in regard to demographic diversity. Higher scores indicate the tendency
to respect people independent of such factors as age, gender, and
sexual orientation. Low scorers endorse ideas consistent with prejudice
or those which are contrary to the spirit of anti-discrimination
legislation. While these workers may comply with workplace guidelines
regarding discrimination, they would not be as likely to endorse
or request anti-discrimination workplace practices.
The
book, Thinking and Reasoning
in Human Decision Making, explores the relationship
between critical thinking, expertise, and decision making in time-limited
contexts of uncertainty and risk.
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