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We are committed to excellent customer service

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Email: The use of our Client Contact Us Form will direct your inquiry to one of our client representatives. Our service goal is to provide a quality response within two business days.

Phone:  Call our general phone number (650) 697-5628 for more immediate solutions.  This number is always staffed (24/7/365). During our regular business hours your call will be immediately transferred to an expert client representative to discuss your testing needs. During non-business hours, an Insight Assessment representative will respond to any customer emergency, and will take a message about your inquiry for a priority follow-up when the office next re-opens.

Insight Assessment office hours: Monday through Friday 8:00 am to 5:30 pm Pacific Standard Time.

To expedite processing of a quote requests, use the Online Price Quote Request Form option in Next Steps menu on our website. Orders and inquiries can also be Faxed to our office at (650) 692-0141; please use the PDF Price Quote Request Form.

Emails sent to info@insightassessment.com will be responded to in the order received.

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Critical Thinking Overview

The International Measurement of Critical Thinking

Insight Assessment is committed to the global advancement of critical thinking. Our pioneering work in the field of critical thinking skills and dispositions forms the intellectual a...

Legal Services and Government Agencies

Successful organizations are built on talent.Advocating, problem solving, policy development, negotiation, and decision making all have something in common. The more an individual or...

Expert Consensus on Critical Thinking

The landmark 1990 APA Delphi Report describes the findings of the two year project to articulate an international expert consensus definition of critical thinking, including its...

Authorized Translations

Insight Assessment is committed to providing valid and reliable translations. Critical thinking measures are, of necessity, embedded in language. A person's performance on these meas...

Pricing for Tests and Test Scoring

Price quotes are free, and will be honored for 30 days. Test and scoring prices depend on the test selected, the testing modality, the quantity ordered and other factors. A ne...

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How Clients Use Our Products

Human Resources Departments Measure CT

Identifying the strongest possible candidates for employment is a constant challenge for human resources professionals; doing this as efficiently and cost-effectively as possible is...

High Stakes Decisions in Security Services

Security professionals must perform to the highest standards both on the job and off.  They must always be prepared and ready to make high stakes decisions, anticipating and rea...

Business Schools Align with Business

Businesses and management consultants use Insight Assessment's world class instruments to screen job applicants and to identify those employees with the strongest reasoning skills an...

CT: A Measurable Outcome for SACS QEPs

Insight Assessment has over twenty years of experience working with the premiere institutions in the Southeastern Association of Colleges and Schools. The strategic thinkers leading...

Measure Intellectual Curiosity

Our tools are used to measure Inquisitiveness, which is intellectual curiosity. It is the tendency to want to know things, even if they are not immediately or obviously useful at the...

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Frequently Asked Questions

My employees must excel at client service. Can the BAI help me assess client orientation and on the job attributes?

Using the BAI you can evaluate your employees for essential client service and job habits of mind including professionalism, honesty, focus, tolerance,  commitment and dependabi...

How can I improve customer service?

You can teach an employee what to do, but only they can apply themselves to do it well. Our tools assist employers train, promote and select staff with a desire to satisfy the customer.

Who maintains the testing system?

Our Technology staff supports your testing with data centers in three states and covers time zones in the USA coast to coast. Additionally we have 24 hour emergency service for our i...

Can a customer translate a test?

NO,  a translation can be authorized and validated for test structure and item performance only with specific written permission from Insight Assessment. Contact us to request a...

Can I test my employees for honesty?

Yes. We recommend the the Business Attribute Inventory.  It includes a measure of honesty as well as measures of commitment, dedication, tolerance, and other attributes that are...

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