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We are committed to excellent customer service

Email: The use of our Client Contact Us Form will direct your inquiry to one of our client representatives. Our service goal is to provide a quality response within two business days.

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Phone: Call our general phone number (650) 697-5628 for more immediate solutions. This number is always staffed (24/7/365). During our regular business hours your call will be immediately transferred to an expert client representative to discuss your testing needs. During non-business hours, an Insight Assessment representative will respond to any customer emergency, and will take a message about your inquiry for a priority follow-up when the office next re-opens.

Insight Assessment office hours: Monday through Friday 8:00 am to 5:30 pm Pacific Standard Time.

To expedite processing of a quote requests, use the Online Price Quote Request Form option in Next Steps menu on our website. Orders and inquiries can also be Faxed to our office at (650) 692-0141; please use the PDF Price Quote Request Form.

Emails sent to info@insightassessment.com will be responded to in the order received.

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Critical Thinking Overview

The International Measurement of Critical Thinking

Insight Assessment is committed to the global advancement of critical thinking. Our pioneering work in the field of critical thinking skills and dispositions forms the intellectual a...

Critical Thinking for Military and Defense Clients

In time-limited contexts of risk and uncertainty, leadership decision making must be highly adaptive to changing conditions. The leader and the team must be both willing and to ident...

Expert Consensus on Critical Thinking

The landmark 1990 APA Delphi Report describes the findings of the two year project to articulate an international expert consensus definition of critical thinking, including its...

California Critical Thinking Skills Test Family

The California Critical Thinking Skills Test Family is a set of critical thinking skills tests based on the Delphi Expert Consensus Definition of Critical Thinking.  Research ha...

Delphi Consensus Statement: Critical Thinking and the Ideal Thinker

Table 1"We understand critical thinking to be purposeful, self-regulatory judgment that results in interpretation, analysis, evaluation, and inference, as well as explanation of...

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How Clients Use Our Products

Super Bowl: May the Best Thinkers Win

The ultimate critical thinking sports event, the Super Bowl, approaches.  Building a strong successful winning sports team requires the same critical thinking team building...

Accreditation Self Studies Document CT Gains

The Northwest Commission on Colleges and Universities – NWCCU-- publishes accreditation standards that encourage its member institutions to think critically about how their faculty a...

Law Schools Measure Critical Thinking

Educational excellence starts with enrolling the best possible new group of students and educating them to become the best possible JD, LLM, LSM, joint MS and SJD graduates, professi...

Military Advancement

Military training programs are using the MDCTI to assess thinking skills in key officer and enlisted personnel in command and leadership positions. 

High Stakes Decisions in Security Services

Security professionals must perform to the highest standards both on the job and off.  They must always be prepared and ready to make high stakes decisions, anticipating and rea...

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Frequently Asked Questions

Why are norm-referenced scores important?

Insight Assessment’s comprehensive norms give our clients a powerful tool to evaluate the relative strength of the performance of their test-takers and to guide the creation of...

Who maintains the testing system?

Our Technology staff supports your testing with data centers in three states and covers time zones in the USA coast to coast. Additionally we have 24 hour emergency service for our i...

How might students be motivated to give their best effort on a post-test?

A student’s lack of motivation to give their best on a post-test is one of the largest threats to the validity of the data gathered.  If post-tests cannot be gathered from all s...

What is the difference between a Price Quote, Sales Order & Invoice

Insight Assessment assists clients with purchases by providing three kinds of documents: Price Quotes, Sales Orders and Invoices.Price quotes are price estimates based on our di...

Can a customer translate a test?

NO,  a translation can be authorized and validated for test structure and item performance only with specific written permission from Insight Assessment. Contact us to request a...

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